Luxe Borsa - Shipping and Delivery
Thank you for choosing Luxe Borsa! We are delighted to offer you a seamless shopping experience with efficient shipping and delivery options. Below, you'll find all the necessary information about our shipping process, estimated delivery times and tracking your order.
Shipping Policy: At Luxe Borsa, we utilize a reliable shipping service to ensure your orders reach you in a timely and secure manner. All orders are processed within 2-3 business days after payment confirmation.
Delivery Timeframe: We take pride in providing fast and efficient delivery services. Our estimated delivery timeframe for your orders is between 10 to 16 business days. Please note that this timeframe is calculated from the date your order is processed and may vary depending on your location and external factors such as customs clearance, public holidays, or unforeseen circumstances.
Order Tracking: To keep you informed about the status of your order, we provide order tracking facilities. Once your order is dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a link to our tracking page. Please use this information to stay updated on your package's whereabouts during transit.
Shipping Rates: We offer competitive and transparent shipping rates to ensure you get the best value for your money. The shipping cost will be calculated based on your delivery address and the weight of the items in your cart. You can view the exact shipping cost during the checkout process before making the payment.
International Shipping: At Luxe Borsa, we proudly offer international shipping to cater to our customers worldwide. Please be aware that international deliveries may take longer than domestic ones due to custom procedures and varying shipping regulations.
Fulfillment Locations: We proudly ship worldwide to ensure your order reach you wherever you are. Our main warehouse facilities are located in Brooklyn, NY; Los Angeles, CA; New Jersey; and China.
Orders are fulfilled based on inventory availability and shipped from the warehouse that ensures the fastest delivery and most convenient shipping option. This helps us provide a smooth, efficient service for our customers across the globe.
Order Confirmation: Once your order is successfully placed and payment is confirmed, you will receive an order confirmation email containing all the necessary details. Please review this email carefully and contact our customer support team immediately if you notice any discrepancies.
Address Accuracy: To ensure smooth delivery, please double-check and provide accurate shipping information during the checkout process. Inaccurate or incomplete addresses may lead to delays or failed deliveries, for which we cannot be held responsible.
Items Not Received But Tracking Shows Delivered: Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address. The shipping company will only mark the package as delivered once they deliver it to the address you provided. If your order is marked as delivered and you didn't receive it, we suggest checking your mailbox, contacting your local post office or calling the delivery company.
Customer Support: Should you have any questions, concerns, or require assistance with your order, our friendly customer support team is here to help. Feel free to reach out to us via the "Contact Us" page, and we'll get back to you as soon as possible.
At Luxe Borsa, we strive to exceed your expectations with top-quality products and excellent customer service. We appreciate your trust in us and will do everything possible to ensure a smooth and timely delivery of your orders.
Happy shopping!
Luxe Borsa Team.